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ADEC Kenya Services EPZ Limited (ADEC Kenya), ADEC Innovations’ outsourcing headquarters in Africa, hosts the company’s business process outsourcing (BPO) and knowledge process outsourcing (KPO) services, to providing data-entry services, research data trace, data and document managem... read moreent and back office support. ADEC Kenya also offers eLearning services through ADEC Innovations’ capabilities in curriculum design and content development; certifications, simulations and assessments; learning management systems; mobile learning systems; and content conversion. Launched in 2014, ADEC Kenya is an expert in bringing cost-effective onshore and offshore BPO solutions globally. ADEC Innovations, through ADEC Kenya, foresees continuous growth and development in the outsourcing industry that can help establish Kenya’s place in the global business community. Strategically located south of Kenya’s central business district, ADEC Kenya has become a trusted business partner and one of the leading outsourcing pioneers in the country and in the African continent. ADEC Innovations’ visionary leadership recognizes the opportunity to enhance its offshore capabilities in Africa and expand its business of providing excellent customer service in the BPO industry through ADEC Kenya. Kenya has a lot of potential to be the next BPO frontier and a major outsourcing hub in Africa. Why Kenya is the next BPO frontier: 100,000 graduates per year, of which 30% are IT graduates High literacy rate, at over 87% English is an established second language Our focus is to create value and improve our partners’ overall business performance by utilizing turnkey solutions proven to reduce costs and optimize resource use. We help global organizations continuously grow to achieve greater profitability and financial viability.