Front Office Responsibilities Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Preparation insurance claims for submission and maintenance of relationships with third party payers. Answering, screening and forwarding incoming calls. Receiving and sorting daily mail. Listening to client complaints and escalating promptly to the Centre Manager

Key Responsibilities Participate in training sessions for study procedures, testing and review of data collection tools. Identify, recruit, and screen eligible clients to participate in the study and flawlessly maintain their confidentiality. Administer and document informed consent process; securely store all informed consent documents per study procedures. Develop an in-depth understanding of st

K e y Responsibilities On-Ground & Community Marketing Plan and implement daily and weekly community marketing activities within the centre’s catchment area Conduct door-to-door mobilization, market activations, and community sensitization talks Build relationships with referral partners, community health promoters (CHPs), peer educators, youth champions, and local leaders Identify and map high-po