Showing 1-12 of 120 job(s)
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M-KOPA Solar
Nairobi, KE
Contact Center Trainer - eMobility
Full Time
2 days ago
What You'll Do Designing and developing comprehensive training materials for new hire onboarding, including presentations, manuals, quick reference guides, and e-learning modules Designing role-specific training programmes tailored to different teams and skill levels, and keeping content current with product updates, policy changes, and process improvements Conducting classroom and virtual trainin
KES0,00 - KES0,00
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Customer Support Officer
Nairobi, KE
Customer Support Officer
Full Time
2 days ago
The Customer Support Officer is the first point of contact for the healthcare professionals, institutional clients, and program participants who use TC4A\'s platforms — primarily the Medical Learning Hub (MLH). You will resolve queries quickly, keep the user experience consistent across markets, and feed insights back to product and program teams. Key responsibilities Provide first-line support to
KES0,00 - KES0,00
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Cerba Lancet Kenya
Nairobi, KE
Customer Service Manager
Full Time
2 days ago
We’re looking for someone who can: Lead a high-performing customer service team Deliver excellent client experiences Handle escalations professionally Drive service excellence daily Bachelor’s Degree required 3+ years’ customer service management experience preferred
KES0,00 - KES0,00
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Call Centre Executive
Nairobi, KE
Call Centre Executive
Contract
2 days ago
This job is responsible for handling customer interactions (calls, emails, chats) to provide support, resolve issues and provide information on available products and services. Key Responsibilities/ Duties / Tasks Handling members queries and offering utmost support through telephone and email. Providing relevant information on membership, products, services and solutions Online member Recruitment
KES0,00 - KES0,00
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Collection Africa Limited
Nakuru, KE
Debt Collector
Full Time
5 days ago
Qualifications Diploma in a business related field. At least 1 Year of working Experience. Exposure in a customer service, sales/credit control or call centre environment is an added advantage. Key Skills Strong negotiation and persuasion skills. Strong customer engagement & relationship management. Proficiency in MS office,excel & word with proficiensy in using collection system. Commission based
KES0,00 - KES0,00
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Ital Global
Nairobi, KE
Customer Experience Reliever
Full Time
5 days ago
Role Purpose The Customer Experience Reliever will support frontline service delivery by serving as the first point of contact for patients and visitors. The role requires professionalism, empathy, and strict adherence to healthcare protocols, including patient confidentiality, data protection, and infection control standards. This is a relief role and requires flexibility to cover shifts as assig
KES0,00 - KES0,00
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Cigna
Nairobi, KE
Technical Customer Support Analyst
Full Time
5 days ago
About the job Cigna, a leading global health insurer, is experiencing an exciting period. We are looking to recruit an experienced IT Service Analyst in Nairobi. The successful candidate will be a member of the Technology, Engineering, and Operations group. Reporting to the Service Desk Team leader, you will provide operational support and account administration to the Service Desk team. The succe
KES0,00 - KES0,00
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Customer Service Representative
Nairobi, KE
Customer Service Representative
Full Time
5 days ago
We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, processing orders, coordinating with internal departments, and ensuring excellent customer satisfaction through timely communication and service delivery. Key Responsibilities Receive and process customer orders accurately and on
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Peach Cars KE
Nairobi, KE
Customer Representative
Full Time
6 days ago
Key Responsibilities Specifically, the Customer Representative at Peach can expect to lead/own the following customer interaction elements: Customer Intake & Triage Respond promptly to phone, WhatsApp, email, and walk-in enquiries of potential customers during staffed hours. Warmly greet and listen carefully to identify whether the customer is a buyer, seller, or trade-in customer, general guest,
KES0,00 - KES0,00
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Orchid HR Outsourcing
Nairobi, KE
Call Centre Officer
Full Time
6 days ago
Position Summary We are seeking a dynamic Call Centre Officer to drive sales and expand our customer base. The Call Centre Officer will be responsible for promoting and selling company products via phone, managing client relationships, and supporting the field sales team in achieving overall revenue targets. Key Responsibilities Conduct outbound sales calls to contractors, hardware shops, develope
KES0,00 - KES0,00
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Orchid HR Outsourcing
Nairobi, KE
Customer Service Assistant
Full Time
6 days ago
Position Summary We are seeking a dynamic Customer Service Assistant to drive sales and expand our customer base. The Customer Service Assistant will be responsible for promoting and selling company products via phone, managing client relationships, and supporting the field sales team in achieving overall revenue targets. Key Responsibilities Conduct outbound sales calls to contractors, hardware s
KES0,00 - KES0,00
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Africa Management Solutions Limited (AMSOL)
Nairobi, KE
Manager, Customer Care
Full Time
1 week ago
Key Responsibilities Develop and implement customer care strategies aligned with organizational objectives and service excellence standards. Supervise customer care operations and call centre activities to ensure efficient service delivery. Handle escalated customer complaints, service issues, and complex customer queries within agreed turnaround times. Monitor customer service performance metrics
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