About this role
Job Description
- We are currently seeking an Assistant HR Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
- As an Assistant HR Manager, you infuse our HR team with the commitment to foster a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce.
- Supporting the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
- Reviews and scrutinizes employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company
- Compiles the operational staffing schedule / manning guide in co-ordination with the human resource manager
- Is familiar with regulations and talents guidelines issued by regional or corporate administration and ensures that they are applied accordingly.
- Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
- Conducts job application correspondence and sees to due and proper answering and filing of all documents, applications adverts, etc.
- Follow up and initiates yearly performance evaluations at supervisory staff levels.
- Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
- Builds and maintains effective working relationships with all key stakeholders and business partners.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Minimal Qualifications:
- Proven experience in HR with strong problem-solving capabilities.
- Excellent leadership skills with a hands-on approach and lead-by-example work style.
- Commitment to exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions, offering advice and recommendations.
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
- Self-confident, creative and proactive, able to prioritize and make effective decisions.
- Excellent interpersonal and communication skills, both written and verbal
Qualifications
- 2+ years of work experience in Human Resource, as an assistant human resource manager or human resource officer
- Professional HR certification
- Bachelor's degree in Human Resources, Business Administration, or related field
Skills
CommunicationExcelLeadership