About this role
KEY RESPONSIBILITIES
- Implementing the Business Development strategy and plans for the assigned portfolio and targets while ensuring adherence to policies and processes for delivery of targets.
- Managing risks to achieve a quality portfolio in line with set targets through client training, loan appraisal, portfolio management, loan repayment and follow-up.
- Ensuring that all deposits have been apportioned as per customers’ payment within the stipulated time.
- Carrying out a market analysis for the assigned area to identify potential customers.
- Creating awareness through marketing activities including promotion & outreach programs to generate leads and conversions.
- Carrying out customer screening, recruitment, training and evaluation in the targeted markets.
- Carrying out loan appraisal, assessment and loan processing in line with the credit policy.
- Ensuring service delivery through regular group/customer visits, turn around, customer feedback, loan progress and repayment plans for sustained relationship and customer satisfaction.
- Preparing daily group status reports and sharing with the branch team for branch health and sustainability.
- Identifying & recommending best practices for innovation to ensure new & improved processes, products and services.
- Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture.
Academic Qualifications
- Diploma in business related field
Relevant Experience
- 2 years of relevant experience
Skills
ExcelMarketing