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Business Development/Execution Office Support

SGS · Nairobi, KE

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About this role

Job Description

Business development:

  • Lead generation - Overall sales strategy and creating sales plans to grow SGS revenue for designated accounts/region.
  • Customer relations management - Anticipate, identify, and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities.
  • Market and competitor research - Prepare presentations, quotations, service agreements and tenders within set deadlines.
  • Maintaining of customer database - Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking.

Execution Office Support

  • Inspection coordination - Ensuring the correct registration of inspection results executed by the inspectors of the assigned country/area/region.
  • Follow up on pending requirement for files, registrations and licenses.
  • Invoicing – Ensure accurate and timely invoicing for all jobs executed.
  • Customer service for the execution office.
  • Monitor Key performance indicator for the inspectors
  • Any other duties assigned to you from time to time by Management

Qualifications

  • Bachelor’s degree in business administration, marketing or equivalent.
  • Practical sales experience.
  • Knowledge on inspection procedures (internal training).
  • Excellent customer service skills.
  • International trade and regulatory compliance knowledge.

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Skills

Customer ServiceDataExcelMarketingResearchSales
LOCATION

Where you will work.

Nairobi
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