About this role
Job Description
Business development:
- Lead generation - Overall sales strategy and creating sales plans to grow SGS revenue for designated accounts/region.
- Customer relations management - Anticipate, identify, and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities.
- Market and competitor research - Prepare presentations, quotations, service agreements and tenders within set deadlines.
- Maintaining of customer database - Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking.
Execution Office Support
- Inspection coordination - Ensuring the correct registration of inspection results executed by the inspectors of the assigned country/area/region.
- Follow up on pending requirement for files, registrations and licenses.
- Invoicing – Ensure accurate and timely invoicing for all jobs executed.
- Customer service for the execution office.
- Monitor Key performance indicator for the inspectors
- Any other duties assigned to you from time to time by Management
Qualifications
- Bachelor’s degree in business administration, marketing or equivalent.
- Practical sales experience.
- Knowledge on inspection procedures (internal training).
- Excellent customer service skills.
- International trade and regulatory compliance knowledge.
Skills
Customer ServiceDataExcelMarketingResearchSales