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Business Solutions Executive

Capital FM Kenya · Nairobi, KE

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About this role

Key Responsibilities:
Sales & Revenue Generation:

  • Identify and pursue new business opportunities to grow the client base.
  • Achieve monthly/quarterly sales targets for events, airtime, sponsorships, and digital ad inventory.
  • Develop and present client-specific proposals and multimedia advertising packages.
  • Develop and execute strategic sales plans to expand client base and retain existing accounts.
  • Identify upsell/cross-sell opportunities for integrated multimedia campaigns.

Client Relationship Management:

  • Build and maintain strong, trust-based relationships with advertisers, agencies, and partners.
  • Act as the primary liaison between Capital Group and the client throughout the sales cycle.
  • Ensure high levels of client satisfaction through regular proactive engagements and by addressing client feedback whilst collaborating with internal teams to deliver solutions.

Campaign Planning, Execution & Coordination:

  • Collaborate with Events, Marketing, Creative, and Production teams to develop integrated campaigns.
  • Prepare clear campaign briefs, follow up on execution, and track performance metrics.
  • Ensure timely delivery of advertising content across radio, digital, and events. Coordinate with Traffic, Production, and
    Digital teams to ensure advertising content is delivered and executed as per client agreements.
  • Serve as the liaison between clients and internal stakeholders to resolve ad placement issues.

Monitoring, Reporting & Forecasting:

  • Monitor campaign timelines and proactively address scheduling conflicts or delays with internal teams.
  • Maintain accurate sales pipelines and provide weekly/monthly revenue forecasts.
  • Log all client interactions, opportunities, and progress in availed CRM tools.
  • Provide clients with performance reports and ROI analysis for campaigns.

Collections Support:

  • Follow up with clients on invoicing and collections in collaboration with Finance.
  • Help resolve billing queries and support overall credit control efforts.
  • Ensure collections within the agreed timelines for all sales orders.

Market Awareness:

  • Stay current with industry trends, competitor offerings, and client business developments.
  • Monitor competitor activities and industry trends to identify new revenue streams.
  • Provide required feedback to Commercial Manager on emerging opportunities or threats.

Required Qualifications, Experience & Skills:

  • Bachelor’s degree in Marketing, Business, Communication, or related field.
  • 3 to 5 years experience in media sales, advertising, or account management.
  • Strong understanding of integrated marketing, digital advertising, and media planning.
  • Excellent communication, presentation, and relationship management skills.
  • Proficiency in CRM and proposal tools.
  • Strong sales acumen with the ability to close deals and build client relationships.
  • Deep understanding of media sales, advertising principles, and digital platforms.
  • Ability to create persuasive proposals and pitch integrated media solutions.
  • Excellent interpersonal and communication skills—both verbal and written.
  • Highly self-motivated with strong time management and organizational ability.
  • Proficiency in CRM tools and Microsoft Office Suite.
  • Collaborative spirit and ability to work with cross-functional teams.

Essential Competencies:

  • Sales & Negotiation Skills to close deals and drive revenue across media platforms.
  • Client Relationship Management with a focus on trust, retention, and satisfaction.
  • Media & Advertising Knowledge to craft integrated campaign solutions.
  • Communication & Presentation for pitching proposals and managing client interactions.
  • Coordination & Follow-through to ensure seamless campaign execution across teams.
  • Time Management & Organization to handle multiple accounts and deadlines effectively.
  • Analytical Thinking to track performance and provide actionable insights

Skills

CommunicationExcelMarketingSales
LOCATION

Where you will work.

Nairobi
READY WHEN YOU ARE

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