About this role
Summary
The role of a Commercial Analyst is to ensure service delivery in accordance with the defined SLAs/KPIs. Ensure to deliver performance that meets or exceeds the Service Level Agreement in terms of quality and efficiency; assist the FP&A Leader on resolving issues; generates ideas for and participates in process improvement opportunities.
The Analyst will be responsible for timely completion of activities as part of the FP&A/Reporting function, which would include business unit, country, region and global financial reporting; managing financial planning process for forecasts and budgets; period-end close & reporting; ensuring accuracy and speed of financial reporting; help setting up actionable financial reporting for Business leaders.
Key Responsibilities
- Responsible for Budgeting, Reforecasts, Financial Commitment Process
- Manage change to deliver on stricter Timelines and being Accurate under Pressure
- Supports profit improvement activities driving significant gains
- Excels in analyzing profitability data and uncovering actionable insights
- Work with India FP&A Leaders & TPUKISSA Finance to implement strategies to present actionable financial information to business leaders
- Implement best practices in the FP&A/Reporting function, documenting policies and procedures for the process
- Cost savings to FP&A/Reporting processes directly under purview
- Working with a strong team of analysts within the Verticals and FP&A function, including being involved in any Ad-hoc requests.
Competencies
- Good Analytical and Quantitative skills
- Good financial modelling skills, along with understanding of financial reporting
- Must be detail-oriented and have the ability to perform in pressurized situations
- Ability to effectively interact with and present ideas to people across different functions
- Good Communication skills
- Take accountability for delivery results and meeting deadlines
- Additional tasks as requested by management and stakeholders
Qualifications
- 3+ years of experience in Finance
- 1-2 years of experience in Financial Planning & Analysis/MIS or Financial Management reporting
- Bachelor’s in Commerce / BBA Preferred (Any Financial Graduation program accepted)
- Proficient in MS Excel and experience in working with an ERP/Financial System
- Experience of working on BI tools like Power BI, Cognos/Planning Analytics is preferred
- 18 months tenure within Teleperformance
- Matric Equivalent
- Clear disciplinary record