About this role
Remuneration: Consolidated salary
Our client, a credit-only microfinance company offering business loans and payroll advances, seeks an experienced Credit Officer to manage credit operations, recover overdue loans and maintain a healthy loan portfolio.
Key Responsibilities
- Monitor loan accounts, follow up on repayments and recover overdue amounts.
- Negotiate repayment arrangements and follow up on customer commitments.
- Reduce non-performing loans and restore overdue accounts to performing status.
- Review loan applications and recommend approval in line with credit policies.
- Conduct customer verification (KYC) and maintain complete loan documentation.
- Coordinate recovery activities with legal service providers, credit reference bureaus, debt collectors and auctioneers.
- Maintain accurate physical and digital customer records.
- Prepare regular reports on collections, overdue accounts and portfolio performance.
Requirements
- Degree or diploma in Credit Management, Business or a related field.
- At least 2 years’ experience in credit operations, preferably in microfinance or financial services.
- Proven experience in debt recovery and loan portfolio management.
- Good understanding of credit risk and recovery procedures.
- Ability to meet collection targets.
- Strong negotiation, communication and problem-solving skills.
- High integrity, confidentiality and attention to detail.
- Proficiency in Microsoft Office.
Skills
Communication