Customer Service

Full Time 1 day ago

Employment Information

Industry Customer Care

Open Positions 1

Salary Sign in to view salary

Job Type Full Time

Location Nairobi, Nairobi, Kenya

Start date 09 Jun, 2026

Apply Before 09 Jul, 2026

Job responsibilities: Manage and respond to live chat inquiries and support tickets. Handle inbound and outbound customer calls Provide customer support through chat channels, ensuring timely and accurateresponses. WhatsApp chats as well Us making Customer issue follow up and inquiries to ensure prompt resolution. Attaining the required Customer satisfaction rate. Attain daily clearance and response rate below 3min Requirements: Typing speed of 40 words per Minute Degree or diploma in a Business-related Course Experience in a similar role Good Customer Service Skills Good communication skills