Customer Service Representative

This opportunity is suited to professionals who can combine strong communication, problem-solving, account management, and customer relationship skills in a structured, performance-driven environment.

We’re particularly interested in candidates with:

• 3–5 years of customer service experience in BPO, banking, telecommunications, or call centre environments
• A Diploma or Bachelor's degree in Business, Finance, Communications, or a related field
• Excellent verbal and written English
• Experience working with CRM systems and structured customer service processes
• Strong conflict-resolution and problem-solving abilities
• Professional experience handling international clients
• Banking or financial services experience is an advantage
• Mandatory: Certificate of Good Conduct and a clean CRB record.