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FEATURED OPPORTUNITY

General Manager - Grade KH Thirteen 13

Maseno University · Kisumu, KE

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About this role

MSU/ADM/KH/01/26
Requirements for Appointment:

  • A Bachelor’s Degree in Hospitality Management or its equivalent from a recognized and accredited university with at least Twelve (12) years relevant cumulative work experience, Five (5) of which must have served at the Senior Management level at a reputable Hotel rated as Three (3) Stars and above;
  • A Master’s degree in Hospitality Management or related area from a recognized Institution will give an added advantage;
  • A solid understanding of financial management principles;
  • Strong knowledge of Bar and entertainment industry;
  • Must possess strong communication skills;
  • Demonstrate outstanding leadership;
  • Strategic thinking and problem solving abilities;
  • Ability to work under minimal supervision and withstand work pressure;
  • Should have skills in performance management and proficiency in computer applications;
  • Ability and willingness to work flexible hours including weekends, holidays and late nights; and
  • Conversant with the latest trends in the Hotel and Hospitality Management.

Duties and Responsibilities

  • Planning and managing catering, accommodation and other Hotel Services;
  • Development and implementation of Hotel Policies;
  • Working closely with the Food and Beverage Department to ensure seamless coordination, monitor food quality and promptly address any issues to maintain high service standards;
  • Preparing budgets and financial planning for the Hotel;
  • Seek opportunities to maximize revenue for the Hotel;
  • Ensure efficient and effective Hotel operational systems, processes and policies;
  • Analyse data, anticipate challenges, and proactively implement strategies for operational efficiency and guest satisfaction;
  • Ensure food safety and hygiene protocols are implemented and maintained in the food service areas;
  • Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper careand control of property, equipment and materials;
  • Manage the Hotel’s Human Resource;
  • Implement strategies to maximize profitability while maintaining high-quality standards;
  • Support Management reporting, information flow and business processes and organization planning;
  • Actively collaborate with the Sales and Marketing Department to identify revenue growth opportunities;
  • Responsible for the preparation, presentation and subsequent achievement of the Hotel's
  • Annual Operating Budget, Marketing & Sales Plan and Capital Budget;
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements;
  • Support and promote marketing functions; and
  • Performs any other duties assigned from time to time.
     

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Skills

CommunicationDataLeadershipMarketingSales
LOCATION

Where you will work.

Kisumu
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