About this role
Job Purpose/Mission:
- Lead the execution and growth of Productive Use of Energy (PUE) operations by driving customer acquisition, sales performance, community engagement, product demonstrations, quality installations, collections, and after-sales service operations. The role is responsible for ensuring operational efficiency, compliance with Company SOPs, and the successful deployment of PUE solutions that contribute to income generating activities for customers.
- Main Areas will include: PUE Commercial Growth, PUE Operations Management, PUE Grants Management.
Core Responsibilities:
- Lead PUE sales and customer acquisition.
- Coordinate community mobilization and product demonstration campaigns.
- Build and maintain relationships with local authorities and community stakeholders.
- Oversee quality assurance of PUE installations and technical support.
- Ensure excellent after-sales service and rapid issue resolution.
- Manage customer documentation, contracts, and compliance processes.
- Monitor field operations, enforce SOP compliance, and identify operational risks.
- Produce performance reports and ensure achievement of sales and operational targets.
Key Success Metrics (KPI\'S):
- Mobilize at least 600 clients per month.
- Sales Conversion Rate at 50%
- Conduct at least 10 product demonstration campaigns per month.
- Recruit and train 150 sales agents.
- Achieve sales of at least 300 PUE products per month.
- Installation Lead Time≤ 3 days after payment
- After-Sales Response Time ≤ 5 days
- PUE Claims Submission1 per month
- Maintain zero cases of missing PUE products.
- Maintain zero rejected PUE claims.
Skills
ExcelSales