About this role
Mission Description
- To provide a link between the company and key clients to enhance their satisfaction and retention.
- Analyze and profile client accounts based on performance, value and potential and generate periodic reports
- Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
- Develop a strategy for managing key accounts and ensure its implementation
- Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
- Develop pricing structures for key clients
- Resolve disputes and maintain client relationships to promote client retention
- Conduct account reviews
- Analyze and adapt new strategies to react to changing business trends
- Conduct client visits based on target prospects.
- Generate weekly sales reports and submit to management
Profile
- Bachelor's degree in Sales and Marketing.
- 5 years of experience in either sales, marketing or related field.
Skills
MarketingSales