Labour Desk Administrator

Description

• In this role, you will provide first line helpdesk support to and be part of our Labour Hire Desk team, to support the general administration within Tatu City 

Responsibilities

• Accurately capture and input data for all new labour requests.
• Ensure smooth day-to-day office administration, including filing, documentation, and call management.
• Monitor and coordinate the transfer and allocation of labour across the project to optimize efficiency.
• Collaborate with all project teams to ensure the right quantity and quality of labour is deployed.
• Coordinate and support labour forecasting requirements across projects within Tatu City.
• Ensure job opportunities at the labour desk are effectively communicated to the neighboring community.
• Serve as a professional and approachable point of contact for all labour-related queries and concerns.
• Manage incoming and outgoing calls in a timely and professional manner.
• Perform administrative tasks related to attendance tracking and contractor payroll processing.
• Liaise with contract staff and subcontractors to ensure timely submission of required information.
• Respond to queries promptly and escalate issues where necessary.
• Work closely with Contract and Facilities Managers to improve service delivery and reporting processes.
• Support payroll preparation by verifying timesheets and ensuring accurate data entry into the payroll system.
• Ensure casual workers’ payment schedules are prepared and submitted on time.
• Track and manage leave days for contracted staff effectively.
• Monitor contract timelines and notify management of upcoming renewals or expiries.
• Ensure compliance with company policies, labour laws, and health and safety requirements.
• Prepare and submit labour reports, including headcount, absenteeism, and productivity updates.
• Ensure all labour documentation is complete and up to date, including contracts, identification, and statutory details (NSSF, SHA, KRA PIN).

Requirements

• Bachelor’s degree in HR or Business Administration
• At least three (3) years’ experience in a similar set up or experience with operative labour teams within a civil engineering or construction business.
• Demonstrates excellent Customer Service
• Proven ability to organize labour resourcing requirements.
• Proficiency in Microsoft Office and payroll/HR skills.
• Excellent organization and record keeping skills.
• Ability to work under pressure and manage multiple tasks efficiently.