About this role
Qualifications:
- Bachelors degree in Hospitality Management, or a relevant equivalent course.
Key Responsibilities:
- Oversee day-to-day hotel operations across all departments
- Lead, train, and supervise staff to deliver excellent service
- Ensure high guest satisfaction and handle escalated concerns
- Manage budgets, costs, and overall financial performance
- Maintain quality, hygiene, and health and safety standards
- Coordinate with sales and marketing to drive occupancy
- Manage supplier relationships, inventory, and procurement
Skills
ExcelMarketingSales