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Marketing Officer

Africa Management Solutions Limited (AMSOL) · Nairobi, KE

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About this role

The successful candidate will be responsible for promoting healthcare services, strengthening stakeholder relationships, and supporting strategic growth through innovative marketing and community engagement activities.

Key Responsibilities

  • Develop and implement marketing and business development plans aligned with the hospital's strategic objectives.
  • Promote the hospital's clinical services, specialized programs, and health packages to target markets.
  • Coordinate digital marketing activities, including website updates, social media, email campaigns, and online advertising.
  • Organize and participate in health awareness campaigns, medical camps, exhibitions, and community outreach programs.
  • Build and maintain relationships with corporate organizations, insurance providers, referring physicians, NGOs, and government agencies.
  • Identify new business opportunities and partnerships to increase patient referrals and revenue.
  • Conduct market research to identify healthcare trends, customer needs, and competitor activities.
  • Develop promotional materials, including brochures, flyers, newsletters, and presentations.
  • Coordinate media relations and support public relations initiatives to enhance the hospital's reputation.
  • Monitor marketing campaign performance and prepare reports on key marketing metrics.
  • Support customer service initiatives by collecting and analyzing patient feedback to improve service delivery.
  • Assist in organizing hospital events, conferences, and stakeholder engagement activities.
  • Ensure all marketing activities comply with healthcare advertising regulations and ethical standards.
  • Manage the marketing budget efficiently and monitor return on investment (ROI) for campaigns.

Qualifications & Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, Public Relations, or a related field.
  • Professional certification in Marketing or Digital Marketing will be an added advantage.
  • At least 2–3 years' experience in marketing, preferably within the healthcare sector.
  • Experience in digital marketing, branding, and business development is highly desirable.

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Skills

CommunicationCustomer ServiceMarketingResearch
LOCATION

Where you will work.

Nairobi
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