KEY PRIMARY RESPONSIBILITIES Receiving, reviewing, distributing and giving recommendations on motor related claims mail. Advising on the motor claims repair estimate. Reviewing external assessors reports and where possible supplying parts and coordinating the process or directly negotiating with the repairers; Perusing claim documents to confirm claim is in order while looking out for potentially fraudulent claims and liaising with external assessors to provide pointers to the investigators; Organizing and regularly monitoring Project Plato Teams (3 teams) to ensure the company achieves savings from parts supply and invoice discounting. Maintaining Plato records and attending Plato group meetings; Assessing and re-inspecting motor vehicles and meeting brokers and clients in the field over repair complaints and dispute resolutions; Managing salvage duties; Making regular visits to garages to check on ongoing repairs. Participating in company CSR and brand building activities in liaison with other departments Liaison with other departments Advise on: _ vehicle types with high claim frequency or severity. Real repair costs and accident trends. Caution on underwriting vehicles with expensive or hard-to-source parts Proper vehicle valuation Customer service Ensuring that all enquiries by clients and or stakeholders are responded to promptly and appropriately. Management Information Claims repair cost reports ACADEMIC QUALIFICATIONS Bachelor’s degree in automotive engineering or an equivalent Diploma in Automotive engineering JOB SKILLS AND REQUIREMENTS Team Player Technical knowledge in motor engineering and motor vehicle repairs Diverse knowledge in motor vehicle trends and part sourcing Investigative skills Client relationship management skills Integrity PROFESSIONAL QUALIFICATIONS COP EXPERIENCE At least 4 years’ relevant experience in Insurance