Product Innovation Manager

THE OPPORTUNITY

• Lead new ventures from early opportunity through customer discovery, validation, launch and early growth, initially focusing on TrustBridge’s global philanthropy research offering and an emerging digital giving initiative.

KEY ROLES & RESPONSIBILITIES

• Lead venture development by turning opportunities into customer problems, value propositions, experiments, business models and investment recommendations.
• Conduct customer discovery, market research and competitive analysis; identify priority segments, unmet needs and adoption barriers.
• Design and run experiments, prototypes, pilots and MVP launches to test demand, pricing, feasibility and sustainability.
• Coordinate cross-functional teams across Research & Analytics, Technology, Legal & Compliance, Finance, Operations, Marketing, Outreach and external partners.
• Drive go-to-market strategy covering positioning, pricing, revenue models, partnerships, acquisition channels and growth.
• Support launch communications, market activation and adoption, including product briefs, FAQs, sales tools and customer materials.
• Track venture performance and use evidence to recommend investment, pivot, scale, transfer or stop decisions.

Qualifications

KEY SKILLS & ATTRIBUTES

• Entrepreneurial, commercial and product-marketing judgment with strong execution discipline.
• Comfort with ambiguity; skilled in customer discovery, design thinking, lean experimentation, prototyping and MVP approaches.
• Strong stakeholder influence, communication, collaboration and data-informed decision-making.
• Founder-like ownership, constructive challenge, adaptability and focus on measurable results.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Business, Marketing, Product Management, Communications, International Development, Nonprofit Management or related field; postgraduate training is an advantage.
• Minimum 7 years’ relevant experience in venture building, innovation, entrepreneurship, product development, business design or launching products/services.
• Proven experience taking an early-stage initiative through discovery, validation, business-model development, launch and measurable traction.
• Experience with experiments/MVPs, pricing, revenue models, customer acquisition, adoption or portfolio performance.
• Experience across Technology, Marketing, Operations, Finance, Legal or external partners; international experience preferred.
• Financial services, fintech, wealth management, philanthropy, nonprofit products or regulated environments strongly preferred.

Additional Information

Work Environment

•  Regular workdays run from roughly 1400–2200 (EAT) to overlap with European and US Eastern Time work hours.
•  Willingness to work more than 8 hours per day as needed during peak periods.