Reconciliation Assistant

About the Role

The role holder will be responsible for ensuring accurate and timely receipting, bank and premium reconciliations, IPF management and debt follow-up.

Key Responsibilities

• Check remittances (RTGS, EFT, IPFs, Mpesa) and facilitate receipting within 24 Hrs
• Review all daily transaction entries to verify the correctness and completeness of the captured data and advise on required actions;
• Maintain IPF schedules and follow up with the bank on settlement
• Liaise with internal departments (finance, operations, IT, underwriting and business to resolve reconciliation issues within allowed TAT
• Maintain accurate records of reconciliation activities and adjustments.
• Escalate unresolved issues and aged reconciling items appropriately.
• Ensure timely follow-up and clearance of outstanding items in reconciliation
• Tracing and pursuing long outstanding debtors and where possible issue demand letters and escalate for cancellation
• Match receipts and payments against invoices, premiums and debtor accounts.
• Follow up on missing bank debits, receipts and supporting documentation
• Maintain accurate reconciliation schedules and ageing reports.
• Support clearing of outstanding and unreceipted transactions.
• Prepare daily/weekly reconciliation and exception reports.
• Support month-end and quarterly account closure and signoffs.
• Ensure reconciliation issues are escalated within agreed turnaround times.
• Assist with process improvement, automation and data quality initiatives.

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

• Bachelor’s Degree in Business related field.
• Professional Qualification in CPA, ACCA, CCP is an added advantage.
• Minimum of 1 year of experience.
• Experience in general insurance or financial services industry is an added advantage

Key Competencies

• Strong analytical and reconciliation skills
• High attention to detail and data accuracy
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.)