ROLES & RESPONSIBILITIES: Business & Strategy Development Develop and lead the implementation of the Business Banking Segment strategy in line with the overall Retail Banking Strategy. Ensure achievement of profitability targets through revenue maximization and prudent cost management. Implement Country-wide go-to-market strategy for new initiatives, working with all relevant departments/ stakeholders to drive execution. Product Portfolio Management Drive sustainable growth and acquisition of new customers Business Banking through development and maintenance of quality products, propositions and solutions pertinent to the segment Build and maintain productive and strategic relations with stakeholders to drive the development and delivery of business solutions and revenue growth for the Business Banking Segment. Drive customer-led propositions for the Business Banking business by developing a pipeline of value adding customer solutions to include customer experience, products, and service offers. Manage an effective Business Banking customer’s loyalty program fornetworking and deepening of UBA Business Banking market penetration. Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank. Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. Knowledge; Skills and Experience required for this Role Bachelor’s degree from an accredited University preferably with a Major in Finance, Accounting, Marketing or Economics Excellent interpersonal skills Excellent communication and presentation skills Organizing and planning skills Information gathering, monitoring and analytical skills Problem analysis and solving skills Decision making skills