About this role
Key Responsibilities
- Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
- Responsible for prospecting new accounts.
- Conduct site inspections.
- Adhere to the Corporate Standard Operating Procudures.
- Follow up of tentative bookings in the assigned markets.
- Detailed knowledge of competitor set.
- Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
- Responsible for timely contracting from the client base responsible for.
- SMART contracting to ensure optimum yielding during annual rate negotiations.
- Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
- Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
- Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
- Execute sales actions within set cost budget structure.
- Update OPERA contact database at all times.
- Cross sell other Kempinski Hotels.
- Understand, and follow the Company Sales Vision.
- Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
Skills, Knowledge and Expertise
- Be a Kenyan citizen
- University degree or diploma in a business-related field
- Minimum two (2) year experience in a similar position, preferably in a 4/5 star hotel.
- Ability to work and communicate in a multinational environment.
- Computer literacy adapted to the field of Sales
Skills
DataMarketingSales