About this role
Qualifications, Skills and Experience
- Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
- 2-3 years' experience in sales administration or coordination.
- Supervisory exposure in automotive/heavy commercial vehicle spare parts is an advantage.
- Strong Excel, reporting, and CRM skills.
- Excellent customer service, communication, and follow-up skills.
- Strong organizational skills with attention to detail and the ability to manage deadlines.
- Ability to coordinate effectively with sales and other internal departments.
Key Responsibilities
- Coordinate daily activities of the sales team and monitor sales activities.
- Track inquiries, quotations, orders, leads, and customer follow-ups.
- Ensure accurate and timely CRM updates and maintain customer records.
- Prepare sales reports and monitor pending tasks and deadlines.
- Follow up on customer issues and coordinate resolutions.
- Coordinate with Stores, Dispatch, and Accounts to support smooth order processing.
- Support the CSO/HOD in monitoring sales performance and compliance with sales procedures.
Skills
CommunicationCustomer ServiceExcelMarketingSales