About this role
The ideal candidate will manage sales and marketing initiatives while overseeing the reservations process. This role requires a dynamic professional with strong sales, marketing, and operational skills, capable of building client relationships, promoting the lodge effectively, and maximizing occupancy and revenue. Key Responsibilities Promote lodge accommodation, packages, and experiences to increase bookings and revenue. Identify and engage potential clients, including travel agents, tour operators, corporate groups, and direct guests. Build and maintain long-term relationships with clients to encourage repeat stays and referrals. Plan and execute marketing campaigns across social media, website, email, and offline channels. Create promotional content highlighting lodge experiences, amenities, and seasonal offers; manage pricing strategies and special offers. Manage the lodge’s reservation system, ensuring accuracy of bookings, rates, availability, and confirmations. Key Qualifications Bachelor’s degree in Hospitality, Tourism, Marketing, Business, or related field. Proven experience in sales, marketing, and reservations within the hospitality or tourism sector. Excellent communication, negotiation, and interpersonal skills. Proficiency in reservation/booking systems, CRM tools, and MS Office. Strong organizational skills, attention to detail, and ability to multitask. Results-oriented, customer-focused, and proactive problem-solver.