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Sales Operations Manager - Real Estate

CDL Human Resource · Nairobi, KE

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About this role

Job Summary

  • The Sales Operations Manager will lead the day-to-day performance of the sales function by providing strong leadership, coaching, and performance management to drive team productivity, sales execution, and consistent achievement of targets.

Key Responsibilities

  • Drive achievement of team sales targets through effective leadership and disciplined performance management.
  • Establish clear sales objectives and ensure consistent accountability across the team.
  • Build and maintain a motivated, resilient, and high-performing sales culture.
  • Conduct regular performance reviews and identify opportunities to improve individual and team capability.
  • Establish daily sales routines, including team huddles, pipeline reviews, follow-ups, and performance tracking.
  • Monitor, analyse, and report on sales performance and translate business strategy into actionable sales activities.
  • Lead, coach, motivate, and develop the sales team to consistently improve performance.
  • Identify sales performance gaps and implement practical strategies to improve conversion, productivity, and revenue generation.
  • Ensure effective follow-up and pipeline management to maximize sales opportunities.
  • Work closely with senior management to provide regular updates on sales performance, challenges, and opportunities.

Qualifications & Experience

  • Bachelor’s degree in Business, Sales & Marketing, Commerce, Economics, or a related field.
  • Prior experience in a sales leadership capacity (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or similar) within the Real Estate industry is mandatory.
  • Proven track record of consistently achieving and exceeding team sales targets within the real estate sector.
  • Strong experience leading, coaching, motivating, and developing high-performing sales teams.
  • Proven ability to drive accountability, sales execution, productivity, and revenue growth.
  • Strong performance management and team leadership skills.
  • Excellent communication, negotiation, coaching, and interpersonal skills.
  • Ability to work in a target-driven and fast-paced sales environment.
  • Strong understanding of real estate sales processes, property markets, customer acquisition, lead conversion, and sales pipeline management.

​​​​​​​Benefits

  • Laptop provided upon joining.
  • Phone and airtime provided.
  • Medical insurance provided upon successful completion of the probation period.

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Skills

CommunicationExcelLeadershipMarketingSales
LOCATION

Where you will work.

Nairobi
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