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Senior Sales Manager - Leisure

Fairmont Hotels & Resorts · Nairobi, KE

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About this role

Job Description

  • Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual leisure revenue targets.
  • Manage and grow a portfolio of high-value leisure accounts, including luxury tour operators, travel agencies, wholesalers, DMCs, and consortia partners.
  • Identify and secure new business opportunities through prospecting, networking, referrals, industry events, and targeted sales activities.
  • Build and maintain long-term relationships with key decision-makers and travel industry partners.
  • Conduct hotel presentations, client meetings, site inspections, and familiarization (FAM) trips to showcase the hotel's facilities and services.
  • Plan, coordinate, and manage domestic and international sales missions, roadshows, trade shows, and industry exhibitions while ensuring effective budget management.
  • Analyze market trends, competitor activity, and customer insights to identify opportunities and develop effective sales strategies.
  • Prepare annual account plans, sales forecasts, revenue projections, and business development strategies.
  • Collaborate closely with Revenue Management, Marketing, Reservations, Catering, and Operations to maximize revenue opportunities and deliver exceptional guest experiences.
  • Negotiate contracts, preferred partnership agreements, and rate proposals in line with hotel revenue objectives.
  • Maintain accurate client records, sales activities, and pipeline management within Opera and other CRM systems.
  • Prepare and present weekly, monthly, and quarterly sales performance reports to the Director of Sales.
  • Mentor and support junior sales team members by sharing best practices and assisting with account development where required.
  • Represent the hotel and brand at industry associations, networking functions, and promotional events to enhance market presence.
  • Ensure full compliance with company sales standards, brand guidelines, and corporate policies.
  • Perform additional responsibilities as assigned by the Director of Sales or Commercial leadership team.

Qualifications

  • Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or a related field.
  • Minimum of 7–10 years of progressive luxury hotel sales experience, with at least 3 years in a senior leisure sales role.
  • Proven experience managing international leisure markets and luxury travel partnerships.
  • Strong understanding of luxury hospitality, destination marketing, and global travel distribution channels.
  • Demonstrated success in achieving and exceeding sales and revenue targets.
  • Experience participating in international trade shows, sales missions, and industry events.

Skills & Attributes

  • Bachelor's degree in hospitality management, Business Administration, Marketing, or a related field.
  • Minimum of 7–10 years of progressive luxury hotel sales experience, with at least 3 years in a senior leisure sales role.
  • Proven experience managing international leisure markets and luxury travel partnerships.
  • Strong understanding of luxury hospitality, destination marketing, and global travel distribution channels.
  • Demonstrated success in achieving and exceeding sales and revenue targets.
  • Experience participating in international trade shows, sales missions, and industry events

Skills

LeadershipMarketingSales
LOCATION

Where you will work.

Nairobi
READY WHEN YOU ARE

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