About this role
Key Responsibilities
Learning and Development
- Participate actively in all assigned training, coaching, and development programmes.
- Acquire knowledge of automotive systems, repair procedures, manufacturer standards, and safety requirements.
- Demonstrate continuous learning and application of acquired technical knowledge.
- Complete all assigned training modules, assessments, and development projects within specified timelines.
Vehicle Service and Maintenance
- Assist in conducting vehicle inspections and routine maintenance activities.
- Support servicing activities including oil changes, filter replacement, fluid checks, battery maintenance, and vehicle inspections.
- Assist technicians in troubleshooting and diagnosing mechanical, electrical, and electronic faults.
- Support repair and replacement of vehicle components under supervision.
- Participate in pre-delivery inspections and vehicle quality checks.
Bodyshop Operations
- Assist in vehicle damage assessments and body repair processes.
- Support panel repair, dent removal, welding, sanding, filling, masking, and surface preparation activities.
- Assist in disassembly and reassembly of vehicle body components.
- Support accident repair and restoration activities under the guidance of experienced bodyshop technicians.
- Participate in vehicle preparation for painting and refinishing processes.
Workshop Operations
- Maintain workshop and bodyshop tools, equipment, and workstations in a clean and organized condition.
- Ensure proper handling and care of customer vehicles.
- Assist in the management of spare parts, consumables, and workshop materials.
- Support operational efficiency by adhering to established service procedures and turnaround timelines.
Health, Safety and Compliance
- Adhere to all occupational health, safety, environmental, and quality standards.
- Wear appropriate Personal Protective Equipment (PPE) at all times.
- Follow safe handling procedures for automotive equipment, paints, chemicals, lubricants, and other hazardous materials.
- Report safety concerns, incidents, and equipment defects promptly.
Customer Service
- Demonstrate professionalism and customer-centric behaviour in all interactions.
- Support service advisors and workshop teams in delivering exceptional customer experiences.
- Uphold company values and standards of customer care.
Documentation and Reporting
- Assist in completing job cards, inspection reports, training records, and workshop documentation.
- Maintain accurate records of completed assignments and training activities.
- Prepare progress reports as required by supervisors and programme coordinators.
Minimum Qualifications
- Bachelor’s degree in automotive engineering, Mechanical Engineering, Mechatronics Engineering, Automotive Technology, or a related Engineering discipline from a recognized institution.
- Minimum of Second Class Honours (Upper Division) or equivalent.
- Minimum KCSE Mean Grade B+ (Plus).
- Fresh graduate, having graduated within the last two (2) years.
- Aged 24 years and below at the time of application.
- Demonstrated interest in automotive service, diagnostics, and body shop operations.
- Industrial attachment, internship, or practical exposure in an automotive workshop or body shop environment will be an added advantage.
- Possession of a valid driving license will be an added advantage.
Skills
Customer Service