Toll Attendant

Your Responsibilities

• Collect toll payments (cash, credit/debit cards, electronic payments) from drivers.
• Issue receipts and provide correct change when necessary.
• Verify electronic toll passes and resolve payment discrepancies.
• Maintain accurate records of transactions and reconcile cash drawers at the end of each shift.
• Provide directions and basic travel information to motorists.
• Report equipment malfunctions, traffic incidents, or suspicious activities to supervisors.
• Ensure compliance with company policies, safety regulations, and operational procedures.
• Maintain cleanliness and organization of the toll booth area.

Required Skills and Experience

• Professional work experience in computers and accounting preferred.
• Basic IT skills.
• A Bachelor’s degree, Diploma, or an equivalent professional qualification from a recognized and accredited institution.
• Previous experience in customer service, cashiering, or cash handling preferred.
• Basic math skills and attention to detail.
• Ability to operate computerized toll systems and point-of-sale equipment.
• Strong communication and interpersonal skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Ability to stand or sit for extended periods and work in various weather conditions.
• Ability to stand hard work and obey the company's management requirements.
• Aged between 20-35 years old.