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Training Administration Coordinator

Customer Experience Partners · Nairobi, KE

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About this role

  • Our client, a leading professional education and training institution, is seeking to recruit a Training & Administration Coordinator to support the smooth coordination of training programmes, examinations and day-to-day administrative operations.
  • The ideal candidate should be highly organised, detail-oriented, proactive and creative, with the ability to manage multiple responsibilities while maintaining confidentiality and accuracy.

KEY RESPONSIBILITIES

Training & Examination Coordination

  • Coordinate the administration and logistics of training programmes from planning through to completion.
  • Prepare, organise and distribute examinations and assessment materials.
  • Coordinate the collection, handling and secure filing of completed examination papers and related documents.
  • Communicate with trainers, facilitators and participants regarding training programmes and examinations.
  • Maintain accurate training and examination records.
  • Follow up on training schedules, participant requirements and other programme-related activities.
  • Support the smooth running of training sessions and examinations.

Administration & Office Support

  • Manage filing, documentation, correspondence and office records.
  • Schedule meetings, prepare agendas and take minutes where required.
  • Follow up on action points and administrative tasks.
  • Assist with day-to-day office coordination and ensure administrative activities are completed efficiently.
  • Support procurement and coordination of training and office materials where required.
  • Handle routine communication with clients, participants, trainers and other stakeholders professionally.

Marketing & Creative Support

  • Support the promotion of training programmes and events through digital and other communication channels.
  • Support the management of social media and digital communication activities.
  • Assist with updating training programme information and promotional materials.

REQUIREMENTS

  • Bachelor's degree/Diploma in Business Administration, Marketing, Communications, Education or a related field.
  • At least 2 years' relevant experience in administration, training coordination, education, marketing or a similar role.
  • Strong organisational and time-management skills.
  • Excellent written and verbal communication skills.
  • High attention to detail and accuracy, particularly when handling examinations and confidential documents.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in Microsoft Office applications.
  • Good understanding of social media and digital communication.
  • Ability to maintain confidentiality and handle sensitive information professionally.

ADDED ADVANTAGE

  • Experience working in a training, education, professional body or examination environment.
  • Experience coordinating examinations or assessments.
  • Experience with online learning or training management platforms.
  • Experience in social media management and digital marketing.
  • Experience in graphic design skills and proficiency in Canva and/or Adobe Creative Suite.

Skills

CommunicationExcelMarketing
LOCATION

Where you will work.

Nairobi
READY WHEN YOU ARE

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