Warehouse Sales Marketing Representative - Nairobi

Job summary

• In this role, the incumbent will actively identify, prospect, and acquire new B2B clients for warehouse and storage services through field sales and relationship management. Focus on securing corporate, e-commerce, and manufacturing accounts for warehousing, cross-docking, fulfillment, and related logistics solutions.

Key Responsibilities

• Identify and source B2B leads requiring inventory storage and fulfillment services through networking, prospecting, and cold calling.
• Follow up on leads quickly, managing sales turnaround times (TAT) from inquiry to contract.
• Conduct site surveys to determine storage profiles, calculate handling costs, and recommend unit dimensions.
• Guide prospects through the facility, highlighting security infrastructure, storage features and promoting self-storage units.
• Schedule and conduct surveys and accurately calculate costs per job storage and handling.
• Partner with finance and warehouse managers to design custom pricing models for storage, handling, and freight.
• Negotiate prices, finalize terms, process sales agreements, and ensure timely payment collection.
• Drive revenue by cross-selling packing supplies and upselling insurance options for high value goods.
• Maintain positive, long-term customer relationships to ensure high-quality service delivery and delightful customer experience.
• Brief clients and internal logistics teams before, during, and after physical inventory moves.
• Liaise with departments/branches/external stakeholders to coordinate successful inventory logistics and management.
• Report regularly on sales wins, pipeline progress, market challenges, and support needs.

Key Skills and Requirements

• Diploma or Bachelor’s degree in Business, Supply Chain, Logistics, or a related field.
• 2–5 years’ experience in B2B sales within logistics, freight forwarding, warehousing, or related services.
• Proven track record of meeting or exceeding sales targets.
• Proficiency in Warehouse Management Systems (WMS).
• Excellent communication, negotiation, presentation, and interpersonal skills.
• Strong customer focus with consultative selling and needs assessment capabilities.

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