RESPONSIBILITIES Fraud Detection & Transaction Monitoring: Monitor transactions, merchant activity, and ATM operations to identify suspicious or unusual activities, investigate flagged transactions, and act on any detected fraud risks or scams. Merchant & Third-Party Oversight: Oversee merchant and third-party agent activities by reviewing transactions, business operations, websites, products, and

KEY RESPONSIBILITIES Receive and perform duty of care on customer Instructions Receive instructions from internal and external clients for processing financial and non financial transactions via the authorized bank channels Verify and validate customer instructions against documentation on file to ensure accuracy and authenticity, including callbacks where applicable. Indicate or advise on any spe

RESPONSIBILITIES Merchant Risk Assessment & Onboarding Conduct thorough KYC/KYB checks (CR12, KRA PIN, Director IDs). Analyze financial statements and bank records to determine financial viability. Perform targeted digital audits or site visits for high-risk merchants or those with historical chargeback ratios exceeding 1%. Review and assign accurate Merchant Category Codes (MCC) based on risk pro