Purpose of the Role The Accounts Assistant/intern – Receivables will support the Accounts Receivable function by ensuring accurate invoicing, timely receipt posting, proactive collections follow-up, customer account maintenance, resolution of finance-related customer complaints, and daily updating of receivables trackers to support strong cash flow and accurate financial records. Key Responsibilities Assist in preparing invoices and ensure invoices are shared with customers promptly after approval. Assist in confirming invoice supporting documents are attached (delivery note/service sheet/customer confirmation). Support recording of incoming payments by compiling proof of payment and sharing with the Accountant – Receivables for posting/verification. Update customer account information (contacts, emails, addresses) as guided by the supervisor. Update receivables trackers daily/weekly (invoice register, collections follow-up list, promised pay dates, basic aging list) and ensure they are accurate. Send customer statements and payment reminders using approved templates. Make follow-up calls/emails for overdue invoices based on an assigned list and record outcomes in the tracker. Handle routine finance customer complaints (missing invoice, request for statement, receipt confirmation) and escalate complex disputes (pricing/service issues) to the supervisor. Maintain accurate filing (soft and hardcopy) for invoices, POPs, statements, and customer communications for reconciliation and audit purposes. Support basic reconciliations by preparing customer schedules, receipt lists, and follow-up lists for review by the supervisor. Coordinate with the Rider for delivery/collection of cheques and documents, and maintain a simple cheque log (received/banked/cleared). Ensure compliance with company processes, approvals, and documentation standards. Assist in preparing basic receivables summaries (overdue list, promised payments list) for review by the Accountant – Receivables. Assist in tracking cheques to ensure they are collected, banked, and followed up until cleared; report exceptions to the supervisor. Assist during month-end by ensuring all invoices and POPs are filed and trackers are up to date for reporting. Support internal/external audits by retrieving requested documents and schedules as guided. Academic & Professional Qualifications Diploma/Degree in Commerce/Finance, Business Management/Administration, or related field. Professional membership/qualification: CPA II and above or ACCA (or equivalent). Experience & Competencies Proficiency in MS Office applications (Excel, Word, PowerPoint). Proficiency in ERP/accounting system (e.g., QuickBooks or similar). Strong attention to detail and accuracy in financial record-keeping. Strong communication skills for customer engagement and internal coordination. Ability to prioritize tasks and meet deadlines (daily posting, weekly follow-ups, month-end). Problem-solving skills for resolving account discrepancies and payment issues. Strong filing discipline for reconciliation and audit readiness. High professional integrity, confidentiality, and organizational skills go to method of application »