Customer Success Executive

Full Time 4 days ago
Employment Information
About the job Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening distribution networks in Africa. Starting from 2015, we have been successful in the development of the service and acquisition of customers in Nigeria, Kenya, and Uganda, with a multi-national team of Nigerian and Japanese. For further growth and empowering our team, we need you now. Scope of work Support corporate customers to utilize our service Lead training with new customers (incl. product setup) Check the usage of sales reps to identify who's using / not using Communicate with sales reps in case they have any challenges in the usage Solve challenges of customer (manager) satisfaction Send reports accordingly Other administrations Working conditions Working hours : 8:30-17:30 Working day: Monday – Friday Compensation to be discussed based on his/her capability and experience Probational period will be 3-6 months Long-term employment decision to be made by the end of this period
Skills
Sales
Job location
Customer Success Executive
Dentsu
Customer Success Executive
1 Vacancy - Full Time
Nairobi, Nairobi, Kenya
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